Department: Senior Community Service Employment Program (SCSEP)

Reports to: United Way of the Cape Fear Area CEO/President


Program Description

Created in 1965, SCSEP is the only federally funded program that helps low-income, unemployed individual’s aged 55+ find employment and paid community service assignments. SCSEP aligns eligible older adults with part-time, community service assignments at local non-profit 501c3 organizations and local government agencies. Participants build skills and self-confidence, while earning minimum wage 20 hours per week. For many of the program participants, their SCSEP experience leads to permanent employment. The United Way of the Cape Fear Area is a sub-grantee of Senior Service America, Inc., funding provided through the US Department of Labor.

General Statement of Duties

The SCSEP Director will provide overall management and direction of SCSEP in the Cape Fear Area (Brunswick, Columbus, New Hanover, Onslow and Pender Counties). The Program Director serves as the SCSEP Agency representative to these communities as well as the Cape Fear Area Workforce Development Board, Eastern Carolina Workforce Development Board and county Workforce Centers.

Responsibilities and Duties

• Manage day-to-day operations of SCSEP, sponsored locally by the United Way of the Cape Fear Area, a sub-grantee of Senior Service America, Inc.
• Develop and monitor annual program objectives to ensure compliance with overall programmatic goals and performance measures established for SCSEP providers.
• Assist United Way of the Cape Fear Area Finance Department in developing a yearly budget for SCSEP. Monitor and manage the budget as needed throughout the funding year.
• Facilitate fiscal year Sponsor Agreements between Senior Service America, Inc., and the United Way of the Cape Fear Area.
• Create and edit a fiscal year Payroll by Payroll spending plan in order to ensure 100% expenditure of SCSEP funds. Review and revise the spending plans bi-weekly and submit to Senior Service America, Inc.
• Oversee bi-weekly payroll procedures, including intake and approval of timesheets, payroll distribution, internal tracking systems and the Department of Labor data system SPARQ.
• Administer and monitor all electronic and hard copy file systems. Conduct weekly reviews of the Department of Labor data tracking system SPARQ. Ensure file systems are in compliance with US Department of Labor standards.
• Participate in monthly phone conference calls with Senior Service America, Inc., Project Officers regarding meeting performance measures and budgetary support/oversight.
• Recruit SCSEP Participants. Maintain a frequent physical presence at county senior centers and workforce Career Centers. Ensure compliance in serving individuals classified as Most in Need by the US Department of Labor.
• Recruit and provide orientation to Host Agency work sites (501c3 non-profit or local government agencies). Maintain fiscal year Host Agency Agreements on file for all active work sites.
• Conduct screening interviews for Participant prospects, match qualifying Participants with a Host Agency work sites.
• Enroll new Participants into the program by conducting individualized orientation training sessions. Collect all supporting source documentation for file purposes.
• Complete Host Agency site visits within two months of new Participant community service work assignments. Conduct required monitoring, safety consultation and development of the Participant’s initial Individual Employment Plan (IEP).
• Assist Participants in seeking job placements if indicated on their Individual Employment Plan (IEP); refer to relevant training, workforce and educational resources.
• Assess Participants overall needs and barriers. Provide referrals to community based providers.
• Offer assistance to Host Agency work sites when encountering performance or behavioral issues. Mediate between Participant and Host Agencies as needed.
• Provide supportive counseling for Participants as needed concerning program and/or personal issues.
• Implement disciplinary and termination procedures to address performance or behavioral issues.
• Hold an annual meeting of SCSEP Participants and Host Agency Supervisors.
• Recertify each enrolled Participant yearly by reassessing income and program eligibility factors.
• Comply with all SCSEP monitoring and audit activities. Annual audits include: Senior Service America, Inc., on site monitoring visit conducted every other year; Senior Service America, Inc., “desk review” conducted every other year; Fiscal Review yearly; Data Validation review yearly; Satisfaction Surveys yearly.
• Administer SCSEP Participant workers compensation insurance policy for SCSEP Participants. File claims as needed and provide follow up to Participants, Host Agencies, medical providers and insurers.
• Train, monitor and support SCSEP Participant office staff utilized for program operations. SCSEP Participant office positions include Payroll Coordinator, Office Assistant and Job Developer.
• Attend Career Center Team/Leadership Meetings in each county.
• Develop and maintain a Memorandum of Understanding with the Cape Fear Workforce Development Board and the Eastern Carolina Workforce Development Board. Attend Workforce Board meetings as required/needed.
• Attend trainings/meetings facilitated by Senior Service America, Inc., including state and regional meetings, webinars and phone conferences.
• Attend weekly United Way of the Cape Fear Area staff meetings.
• Attend monthly United Way of the Cape fear Area board of directors meetings.
• Assist United Way of the Cape Fear Area staff with day to day operations as needed and required.

Educational Requirement: Bachelors degree in social work or related field of study.

Work Experience: 2+ years of experience with program management

Please submit cover letter and resume to by Friday, February 22, 2019.