Job Title:   Operations Director

Reports To:   President/CEO

Are you looking for a career where you can make a difference?  Do you want a position that will grow with a dynamic organization dedicated to improving the lives of local people?


Job Summary:  Responsible for the overall office operations of United Way of the Cape Fear Area (UWCFA) by working closely with all departments to manage daily operations.  Responsible for office management and oversight to insure that internal staff can execute the annual plan and further the mission of UWCFA. To work cross-functionally with internal staff to support each department and United Way as a whole.  To build relationships and create partnerships externally and throughout the UWCFA service area and surrounding communities to help those in need and further the mission of United Way.

Job Responsibilities and Duties:

  • Participate with the finance team to ensure accurate and timely reporting
  • Support current CFO with management of the Finance Committee
  • Support the transition of responsibilities from the current CFO to the finance department staff
  • Manage the technology needs of the office to ensure smooth operations
  • Responsible for securing and working with vendors to ensure the best service at the best price
  • Responsible for maintaining the facilities and equipment of the office to ensure the organization’s ability to meet its goals and further the mission of UWCFA
  • Responsible for managing accounts receivable and accounts payable for the organization
  • Responsible for the oversight and scheduling of the reception desk
  • Plan and direct the development and implementation of the annual budget by working with staff for guidance and input
  • Responsible for working with auditor to provide any required information that is needed to complete the annual audit with no adverse audit findings
  • Assist with UWCFA special events
  • Performs other duties as assigned

Qualifications/Job Specifications

  • B.S. in Business Management or related degree
  • Extensive computer skills required
  • A self-starter, able to multi task, to work individually and within a team
  • Strong problem solving skills
  • Ready and open to feedback
  • Goal-oriented and able to complete projects in a timely, measured manner
  • Strong written and verbal communication skills
  • Punctual, dependable and have reliable personal transportation
  • Must be detailed oriented and organized
  • Knowledge of QuickBooks or accounting software preferred

Salary will be commensurate with experience.  Apply by June 7 by sending cover letter and resume to